Our approach to helping people with mental ill health

We recognise that the statutory and voluntary service provision in our target area does not meet the needs of the community: services are stretched, waiting times are long, and sometimes there are no appropriate services available in the locality of the potential service users.

Our intention is to work towards filling these gaps by setting up Peer Support Groups where everyone is equally valued.  By adhering to the Principles of the Peer Group Charter and in a non-clinical situation people will be provided with a space where they feel accepted and understood.  They will use their own experiences to help each other, becoming confident to open up about their feelings, improving their mental and physical wellbeing, and thus helping them cope with their mental health issues. Ultimately, they will establish a sense of belonging in the community.


Therapeutic activities will be provided creating a relaxed and happy atmosphere whilst learning life skills and benefiting from wellbeing and physical activities. We would like to offer various types of workshops and counselling possibly in groups.

We plan to provide a befriending service by providing support and companionship to emotionally distressed people. This may be in the form of regular phone calls or text messages, a meet up for coffee and chats or someone to be with them through the first few support groups or activities.

When someone is discharged from the Home Treatment Team (HTT), Community Assessment and Recovery Service (CARS) or other services, we aim to establish a relationship with them. This will continue through our support groups and other activities.

Behind the Smile
Mental Health Peer
Support Group
Chill n Chat

Come and Join our Peer Support Group

Chatting, Support, Art & Craft activities
Tea & Coffee

We meet every Wednesday from 2 to 4pm

also every first and third Thursday from 3 to 5pm and (5.45 for) 6 to 7.30pm

at St Andrews Methodist Church, Pump Street,
Worcester WR1 2QT

We aim to preserve and protect good mental health in particular but not exclusively by:

> Raising awareness about suicide and the effects of suicide

> Working with local organisations

> Supporting all who are fighting to overcome poor mental health

> Urging all who are suffering in silence to speak up and ask for help

> Educating others of suicide risk factors and enabling them to recognise and respond to suicidal behaviour

> Using our personal experience of suicide loss to inform and inspire others

> Providing advice and support to those bereaved by suicide and signpost where appropriate

> Supporting those who identify as LGBTQ+

Our Duty to Refer On

Because of the nature of the charity, there may be times when we support people at crisis point. At those times there will be a duty to refer them to appropriate services for specialist intervention that extends beyond the scope of the service we offer.

We will strive to gather consent from the individual but when someone is at risk to themselves or others, we retain the power to override consent as set out in law.

Close shot of persons hands with fingertips together anxiously.
Close shot of a circle of simple wooden people.


Protecting people and safeguarding responsibilities should be a governance priority therefore all volunteers will be DBS checked. The charity’s nominated safeguarding officer will be Gaynor Pritchard.